Privacy Policy

Effective Date: 02-22-2025
Last Updated: 02-22-2025

Carter Investments Nola ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our SMS and messaging services, in compliance with The Campaign Registry (TCR) requirements.

We collect the following types of personal information when you engage with our messaging services:

• Personal Identifiers: Name, phone number, email address, and other contact details.
• Message Data: SMS/MMS content, timestamps, and interactions with our messages.
• Device & Usage Information: IP address, browser type, operating system, and service interactions.
• Opt-in & Consent Records: Documentation of user consent for receiving SMS communications.

We use your personal information for the following purposes:

• To send transactional and marketing SMS messages based on your opt-in consent.
• To provide customer support and respond to inquiries.
• To comply with legal and regulatory obligations, including TCR guidelines.
• To improve our services and ensure message deliverability.
• To prevent fraud, unauthorized access, and abuse of our messaging system.

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party SMS gateway providers, cloud storage, and analytics tools necessary for service delivery.
• Regulatory Authorities: As required to comply with TCR guidelines, FCC, TCPA, and other legal obligations.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity.

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

By providing your phone number and opting into SMS messages, you consent to receive communications from us.

• Opting Out: You can stop receiving messages by replying STOP at any time.
• Help & Support: Reply HELP for assistance or contact us at [your support email].
• Message & Data Rates: Standard message and data rates may apply.

We implement industry-standard security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Restrict or object to certain data processing activities.
• Withdraw consent for SMS communications at any time.

To exercise these rights, contact us at [your email/contact details].

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or our messaging practices, contact us at:

📧 Email: David@carterinvestmentsnola.com
📍 Address: 2637 Edenborn Ave Ste 102 Metairie, La 70002