Terms Of Service

Terms of Service

1. Introduction: Welcome to Carter Investments Nola (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our services, website, and any related applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.

2. Compliance with TCR Requirements: Our Services adhere to The Campaign Registry (TCR) compliance requirements. This includes, but is not limited to:

• Proper registration of messaging campaigns.
• Compliance with all applicable carrier and regulatory guidelines.
• Transparent opt-in, opt-out, and message frequency disclosures.
• Adherence to content restrictions outlined by TCR and carriers.

3. Eligibility: To use our Services, you must be at least 18 years old and capable of forming a binding contract. By using our Services, you represent and warrant that you meet these eligibility requirements.

4. User Obligations: Users of our Services must:

• Register all applicable messaging campaigns with TCR where required.
• Ensure that all messaging content adheres to regulatory and carrier requirements.
• Obtain proper opt-in consent before sending messages.
• Provide clear opt-out mechanisms in all messages.
• Avoid prohibited content, including but not limited to spam, fraud, and unlawful solicitations.

5. Message Content and Restrictions: We strictly prohibit the transmission of the following content:

• Fraudulent, deceptive, or misleading messages.
• Unsolicited marketing messages without prior consent.
• Content promoting illegal activities or substances.
• Hate speech, violence, or harassment. Failure to comply with these restrictions may result in suspension or termination of services.

6. Opt-In and Opt-Out Compliance: Users must ensure that recipients explicitly opt-in before receiving messages. Every message must include a clear opt-out mechanism, such as replying “STOP” to unsubscribe.

7. Data Privacy and Security: We prioritize the protection of user data. By using our Services, you agree to our data collection and usage practices as outlined in our Privacy Policy. We do not sell user data to third parties.

8. Termination and Suspension: We reserve the right to suspend or terminate your access to our Services for:

• Violation of these Terms.
• Non-compliance with TCR guidelines.
• Engaging in fraudulent or deceptive practices.

9. Disclaimers and Limitation of Liability: Our Services are provided “as is” and “as available” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

10. Changes to These Terms: We reserve the right to update these Terms at any time. Continued use of our Services after changes constitute acceptance of the revised Terms.

11. Contact Information: For any questions regarding these Terms, please contact us at 504-443-7368.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

• Appointment      reminders
• Follow-up      messages
• Billing      inquiries
• Promotions      or offers (if applicable) {If you see the customer selected a      conversational use case, do not add this reference to your email thread,      instead, make sure the customer adds the matching use cases to this      portion of the Terms info}.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways (This is an example. Please include the method used.)

• Verbally,      during a conversation
• By      submitting an online form
• By      filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

• If      you do not wish to receive SMS messages, you can choose not to check the      SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message      and data rates may apply.
• You      can opt out at any time by texting "STOP."
• For      assistance, text "HELP" or visit our [Privacy Policy] and [Terms      and Conditions] pages.
• Message      frequency may vary